حذف الحساب والبيانات

Request deletion in the app

1. Sign in to your Khamat Hub account.
2. Open Account, then Settings.
3. Select “Request account deletion” and confirm the request.

Request deletion by email

If you cannot access the app, email engamrabouelkhier@gmail.com from the address linked to your account with the subject “Khamat Hub Account Deletion”. Include only the account name and linked email. We may request an additional verification step to protect the account.

Data covered by the request

After verification and acceptance, we delete or hide profile data, notification device tokens, and associated content such as listings and purchase requests where transaction, safety, and legal obligations permit.

Data that may be retained

Limited security, report, dispute, transaction, or backup records may be retained where needed to prevent fraud, protect parties, or meet a legal obligation. Retained records are not used for marketing after deletion and are deleted or overwritten when the relevant purpose and operating cycle end.

You may also request correction or deletion of specific data without deleting the whole account using the same email. We will explain what can be completed after identity verification and review of obligations associated with the data.